c44km Terms and Conditions

1. General Terms and Conditions

c44km is an online betting and casino platform that provides various entertainment gaming services for Bangladeshi users. The platform offers sports betting, slot games, casino games, and other features.

These Terms apply at all times and users are advised to read them carefully in full. c44km reserves the right to change these Terms at any time without notice.

1.1 Platform Features and Services

c44km provides the following services:

• Sports betting on cricket, football, and other sports
• Slot games and casino games from various providers
• Special interactive games including Monster Fight and Mines
• Financial transactions via bKash, Nagad, Rocket, Upay, and bank transfer
• 24/7 live chat support in Bengali

1.2 Nature of the Service

c44km is an entertainment platform. All games and betting activities conducted on this platform involve financial risk. Users must be aware that there is a possibility of losing money in betting and gaming.

2. Eligibility and Age Requirements

To open an account and use services on c44km, users must meet the following requirements:

1. Must be at least 21 years of age (21+)
2. The applicant must be a real individual — not an organization, corporate entity, or automated program
3. All information provided must be true, accurate, and complete
4. No individual may open more than one account
5. Users must use the platform knowingly and voluntarily

If age verification is required, c44km may request valid identification from the user at any time. The account may be temporarily suspended until verification is complete.

3. Account Registration and Security

When opening an account on c44km, users must provide accurate and complete information. Providing false information will result in immediate account closure, and any balance in the account may be forfeited.

3.1 Account Security Responsibilities

• Users are required to keep their login credentials (username and password) confidential
• Sharing an account with a third party is strictly prohibited
• If unauthorized access is suspected, it must be reported immediately to [email protected]
• The user is responsible for all activity conducted on the account

3.2 KYC Verification

c44km may conduct identity verification at any time for security and fraud prevention purposes. Users may be asked to provide a national identity card, passport, or other valid documents. Withdrawals may be suspended until the verification process is complete.

4. Deposit and Withdrawal Policy

c44km handles all financial transactions through a fully secure payment system. All transactions are protected using SSL encryption technology.

4.1 Deposit Rules

• Minimum deposit amount: ৳100 (per method)
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer
• The account details provided at the time of deposit must belong to the user — deposits from third-party accounts are not accepted
• Once a deposit is confirmed, the balance is generally added instantly

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳500
• Withdrawal processing time: 15 minutes to 2 hours
• Withdrawal amounts will only be sent to a method registered in the user's own name
• Wagering requirements must be met before withdrawing bonus balance
• Withdrawals may be delayed during the verification process

5. Bonus and Promotion Terms

c44km offers various types of bonuses and promotional offers. Each offer has its own terms, and users are advised to read those terms carefully.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit up to ৳15,000. Terms for this bonus:

• Wagering requirement: 10 times (10x) — meaning the bonus amount must be wagered ten times before withdrawal is allowed
• The bonus must be claimed within a set period — it will be cancelled after the deadline
• The same person or household may claim the welcome bonus only once
• Bonus balance cannot be withdrawn directly; it may only be used for gaming or betting

5.2 General Bonus Policy

• Multiple bonuses cannot be used at the same time unless specifically stated
• If any misuse or abuse of bonuses is proven, the bonus will be cancelled
• c44km reserves the right to change or withdraw any bonus offer at any time
• Details about cashback bonuses can be found on the VIP program page

6. Betting and Gaming Rules

The following rules must be strictly followed when conducting betting and gaming activities on c44km.

6.1 Fair Play Policy

• All games and betting activities must be conducted fairly and transparently
• Use of automated software, bots, or any automated programs is prohibited
• Using multiple accounts to gain bonus benefits is strictly prohibited
• Any form of system exploitation or use of glitches is prohibited

6.2 Sports Betting

The following rules apply to sports betting:

• Bets must be placed within the set deadline before an event begins
• If incorrect odds are displayed due to a technical error, c44km reserves the right to cancel those bets
• If a match is cancelled or abandoned, the bet amount will be refunded
• Accounts will be permanently closed if found to be involved in match fixing or manipulative betting

6.3 Game Results

All games on c44km use proven technology to ensure fair play. If a technical error is found in a game result, c44km reserves the right to investigate and, if necessary, correct the result.

7. Account Closure and Suspension

c44km may temporarily or permanently close any account for the following reasons:

• Providing false or misleading information
• Violation of age-related terms
• Operating multiple accounts
• Attempting to gain advantage through cheating, fraud, or unfair methods
• Use of automated software or bots
• Abuse of bonus policies
• Money laundering or suspicious financial activity
• Violation of any clause of these Terms

7.1 Account Closure at User Request

Users may request to close their account at any time. In this case, any valid balance (excluding bonus balance, subject to wagering requirements being met) will be returned. Contact [email protected] to make a request.

8. Limitation of Liability

c44km is not liable for the following:

• Loss caused by internet disconnection or technical issues
• Loss resulting from the user's own negligence or unauthorized use of the account
• Delays or losses caused by errors from third-party service providers (payment gateways, game providers)
• Normal financial losses from betting and gaming
• Force majeure situations — natural disasters, cyberattacks, or government restrictions

In all circumstances, c44km's maximum liability is limited to the amount involved in that specific transaction.

9. Privacy and Data Protection

c44km gives the highest importance to protecting users' personal information. To learn more about our data collection, use, and storage policy, please read our Privacy Policy page.

9.1 Summary of Data Use Policy

• User information is used solely for providing services, identity verification, and security purposes
• Information is not sold or shared with third parties except where required by law
• All data is protected using SSL encryption technology
• Requests to correct or delete information can be sent to [email protected]

10. Responsible Gaming

c44km believes that betting and gaming should be purely for entertainment. We encourage all users to play responsibly.

• Only bet an amount you can afford to lose
• Do not treat gambling as a source of income
• Avoid betting under stress or on impulse
• Avoid increasing your bets in an attempt to recover losses

Visit our Responsible Gaming page for tools and detailed guidelines on responsible gaming. If you notice signs of addiction, seek help immediately.

11. Dispute Resolution

If you have any dispute or complaint, users are requested to first contact our customer support team.

11.1 How to Submit a Complaint

1. Contact us directly via live chat — Bengali support available 24/7
2. Send a detailed email to [email protected]
3. Include transaction details, dates, and a description of the issue in your complaint
4. Our team generally reviews and responds to complaints as quickly as possible

c44km's decision will be considered final, however users always have the right to request a review.

12. Changes to Terms & Notice

c44km reserves the right to modify, amend, or cancel any part of these terms at any time. Changes will take effect once published on the website.

• For significant changes, we will attempt to notify users via email
• Continued use of the platform after any changes will be considered acceptance of the new terms
• If you do not agree with the new terms, you may request to close your account