🛡 Safe Entertainment

c44km Responsible Gaming — Your safety is our priority

Let entertainment be a source of enjoyment, not problems. Use deposit limits, self-exclusion and time-out tools at c44km to stay in control yourself.

Our Approach

Gaming should be enjoyable, not addictive

c44km believes that online betting and casino entertainment brings the most enjoyment when experienced responsibly. We want every player to play in a safe environment, with awareness and within their own budget.

Responsible gaming means knowing your limits, taking breaks at the right time, and maintaining healthy relationships with family and friends. This is not just a policy — it is c44km's commitment.

We always want to remind you: betting is not a guaranteed way to make a profit. Every bet carries the possibility of loss. So never bet with money whose loss would harm you or your family.

Important Reminder

  • Betting is for entertainment only — not as a source of income.
  • You should not place more bets in an attempt to recover lost money.
  • Avoid betting with borrowed or loaned money.
  • Avoid playing when under the influence of alcohol or when under mental stress.
  • Only for those aged 21+.
21+

The minimum age to open an account and bet at c44km is 21 years. Age verification is mandatory at the time of registration. Participation by minors is strictly prohibited and c44km follows a strict policy on this matter.

Protection Tools

The power of control is in your hands

These six tools from c44km help you play safely and responsibly.

Deposit Limit

Set the maximum amount you can deposit per day, per week, or per month yourself. Once a limit is set, it takes effect immediately. If you want to increase the limit, you will need to wait 24 hours — this is for your own protection.

Time-Out

Want to give yourself a little rest? Temporarily close your account for anywhere from 24 hours to 30 days. During a time-out, you will not be able to log in or place bets. This is an opportunity for a voluntary break.

Self-Exclusion

If you feel that gaming is getting out of control, choose a long-term self-exclusion. Your account can be closed completely for 6 months up to 5 years. It cannot be unlocked before the exclusion period ends.

Betting History Review

You can view all your bets, win and loss records, and an analysis of your spending from your account at any time. Monitor your own patterns and understand where you are spending how much time and money.

Session Time Control

Set session reminders to limit continuous playing time. After a set time, c44km will show you a notification so you can take a break. Regular breaks are essential to maintaining good mental wellbeing.

24/7 Support Team

Our Bengali-speaking support team is always ready for any concerns or problems related to gaming. Speak directly via live chat or write to [email protected] — we will help you without any hassle.

Know Yourself

Check your gaming habits

Ask yourself the questions below. If the answer to more than one is "yes", it is time to be cautious.

Are you playing repeatedly to try to win back money you have lost?
Are you hiding your betting from family or friends?
Have you borrowed or taken loans to place bets?
Do you feel restless or irritated when you try to stop playing?
Is gaming affecting your work, studies, or social life?
Are you spending more time or money on gaming than you intended?

If the answer to two or more questions is "yes", please contact us — we are here to help.

Healthy Habits

Best practices for responsible gaming

  • Set a budget in advance and do not go beyond it.
  • Do not play for more than your set daily time.
  • Play for entertainment, not in expectation of profit.
  • Check that you are in a settled state of mind before playing.
  • If you lose, take a break rather than feeling discouraged.
  • Talk openly with family and those close to you.
  • Use the deposit limit and time-out features regularly.
  • Do not hesitate to take a self-exclusion if you need one.
  • Review your betting history at least once a month.
Step-by-Step Guide

How to activate protection tools

1

Log in to your account

Log in to your registered account on c44km. Use a strong password for security.

2

Go to profile settings

Click on the profile menu at the top right and select the "Responsible Gaming" option.

3

Choose your preferred tool

Select whichever tool you need — deposit limit, time-out, or self-exclusion.

4

Set your limit and confirm

Enter your preferred value or time period and click the "Confirm" button. The setting will take effect immediately.

5

Contact us for support

For any issues, contact our team via live chat or at [email protected].

Support Channels

24/7 Live Chat

Our Bengali-speaking support team is available around the clock. Get immediate assistance for any questions related to responsible gaming.

Email Support

[email protected] — You can also send requests related to responsible gaming or account limits by email.

Privacy Guarantee

Your responsible gaming requests are processed in complete confidence. Information secured with SSL encryption is never shared with third parties.

Minor Protection

c44km is for those aged 21 and above only. If there are minor family members in your household, use website blocking software on your device.

Minor Protection

Keep children and teenagers away

Protecting minors from online betting platforms is the responsibility of all of us. c44km verifies age at registration, but this protection becomes even stronger when family members at home also stay alert.

  • Use a password lock on your device.
  • Talk with children in your family about the risks of online gambling.
  • Keep parental controls active on your browser.
  • Keep your account login details out of reach of children.
  • If you have any suspicion, inform the c44km support team.
FAQ

Responsible Gaming FAQ

Setting a deposit limit controls the maximum amount you can deposit within a specific period (daily, weekly, or monthly). The limit takes effect the moment you set it. However, if you want to increase the limit, you will need to wait 24 hours — this delay is built in for your protection.

Yes. Any remaining balance in your account can be withdrawn before self-exclusion is activated (minimum withdrawal amount ৳500). No deposits or bets are possible while exclusion is active. Contact us via live chat or email for more details.

A time-out is a temporary break — usually from 24 hours up to 30 days. Once the period ends, the account is automatically reactivated. Self-exclusion is long-term — from 6 months up to 5 years — and cannot be cancelled before the period ends. For serious problems, self-exclusion is the appropriate step.

First, speak with empathy and listen without judgement. You can inform the c44km support team — we also assist with third-party requests. Direct the person towards professional counselling or mental health services. Active support from family members is the most effective approach in these situations.

At the time of registration on c44km, National ID (NID) or passport details are verified. Accounts for those under 21 years of age are not approved. If any discrepancy is found during the verification process, the account will be suspended and any deposited funds will be returned.

Reducing a deposit limit and time-out take effect immediately. Self-exclusion is generally activated within 15 minutes to 2 hours. Requests to increase a limit require a 24-hour wait. For any delays, contact us directly via live chat.

Enjoy c44km responsibly

Let enjoyable gaming begin with awareness — choose entertainment, not problems.

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